• What is UrduPoint.com?
   

• Is this Service Free? How do I pay for it?
   

• Is there a limit to the number of cards/messages that I can send?  
   

• The recipient does not have access to the Internet, can you send the card/message to his/her email?
    

• How do I print the card? 
   

• How do I know what is new?
   

• You missed out an occasion. Can I suggest occasions, events?
   

• Can I submit my own quotations, images & music? Will you use them?
    

• Why do I see the "Enable Java" warning at every page ?
   

• I clicked on "send this to someone" button but nothing happened ?
   

• Why cant I save the Urdu files ?
   

• How do I send my own poetry, write-up etc ?
   

• How do I advertise on this web site ?
   

• How can I contact UrduPoint ?

First time Users

• How do I send a Card/message?
   

• How do I know that the card/message has been sent?
   

• How do I view the card that was sent to me?
   

• How do I know that the card I sent has been viewed?
   

• How do I know who sent me the card?
   

• Will my email be used for any purpose?
   

• How long does it take to send a card/message?

Problems & Solutions.

• I added myself to the newsletter. How do I remove myself?
   

• Some AOL users are not receiving their email notifications. Why?

Email Problems.

• How long does it take for my card/message to be delivered ?
   

• I sent a card/message to a wrong address.
   

• Dont send me junk mail. How did you get my email address? Please don't send me any more cards.
   

• I have entered the email addresses but the program refuses to accept them. Why?
   

• My mail has bounced back to me. Can I resend the card?

Card Creation Problems.

• I can't hear the music. Why?
   

• I selected the music, but am not getting anything in the preview.
   

• The image that I have chosen is appearing distorted. Why?
   

• Can I see what the final image looks like?
   

• Can I send the card at a later date?
   

• How can I send a card to multiple users?
   

• I don't want to receive a confirmation.
   

• I can't see the buttons to continue my card creation process.
   

• What's the maximum length of the message that I can send?
   

• The message that I wrote on the card got chopped off. Why?
   

Card Viewing Problems.

• I'm using an AOL browser, I could not retrieve my cards. Why?
   

• I'm getting "Method Post not allowed" while trying to view my card. Please help.
   

• My card has been deleted. Can I view the card somehow?
   

• I did not receive a card number. How do I view my card?
   

• I entered my card number and it says "Incorrect Card Number". Why?
   

We have tried our best to give the solutions of all problems, if you still have any problem than please email us at help@UrduPoint.com