Dubai Chamber Smart Transactions Reach 96% In Q1 2019

DUBAI, (UrduPoint / Pakistan Point News / WAM - 23rd Apr, 2019) Dubai Chamber of Commerce and Industry has revealed that smart transactions accounted for 96 percent of all customer transactions processed by the non-profit public organisation in the first quarter of 2019.

As a result of this uptick, an 85 percent drop in the number of visitors to Dubai Chamber’s service centres was recorded over the same period as customers shifted towards smart services to complete their transactions.

A total of AED3.6 million worth of transportation costs was saved by customers who processed transactions electronically, according to estimates by Dubai Chamber. In addition, an 84.3 percent reduction in paper consumption was observed during the quarter as Dubai Chamber scaled up its effort to support the Dubai Paperless Strategy which aims to eliminate over one billion papers annually used for Dubai government transactions.

Currently, Dubai Chamber customers can request Certificates of Origin by either using the organisation’s smart kiosks, e-Certificates of Origin, and in-house printing services, or visiting one of its services centres.

Hamad Buamim, President and CEO of Dubai Chamber of Commerce and Industry, explained that Dubai Chamber’s smart transformation was inspired by the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, and noted that the recent uptick in smart transactions signals a growing awareness of the benefits of using e-services among businesses in Dubai.

"Following the announcement of Dubai’s eight governing principles and the 50-year charter earlier this year, more businesses have been adopting smarter practices and looking to the public sector for new solutions to enhance their competitiveness," he added.