Citizens Demand Replacement Of PIMS OPDs' Registration System

Citizens on Monday demanded the quarters concerned for immediate replacement of pathetic registration system at Out Patient Departments (OPDs) of Pakistan Institute of Medical Sciences (PIMS) to facilitate the incoming patients

ISLAMABAD, (UrduPoint / Pakistan Point News - 24th Sep, 2018 ) :Citizens on Monday demanded the quarters concerned for immediate replacement of pathetic registration system at Out Patient Departments (OPDs) of Pakistan Institute of Medical Sciences (PIMS) to facilitate the incoming patients.

According to them, due to this outdated registration system for entry and issuance of checkup slips, incoming patients have to wait for hours in long queues despite their worst health condition.

They said that due to shortage of staff and limited registration counters for male and female, incoming patients who visit hospital from far-flung areas of the country have to face several hardships.

They also complained of shortage of medical and para medical staff at OPDs to handle the patients.

A patient, Aslam Khan said that PIMS is a major hospital of the capital, but it has been facing severe shortage of staff at its OPD registration desk. He added that patients and attendants have to wait for hours to get slip from the staff.

He added that getting a checkup slip for OPD has become an anxious task for patients at PIMS.

He complained that mostly trainee doctors have been assigned duties in the OPDs, who have lack of experience.

He said that authorities concerned should take notice of this issue and assign sufficient staff at OPDs.

Amir Latif, a patient at PIMS OPD said, "I had to wait for hours and after several requests, hospital staff issued a checkup slip for medical consultancy," he complained.

He said that the hospital needs to hire further staff at registration desk to issue checkup slip timely to patients besides deployment of additional trained medical staff at its OPDs.

"It is really intolerable for serious patients to wait for hours when they are in urgent need of medical opinion from the respective doctor."When contacted an official of the hospital said that trained medical practitioners have been deployed at OPDs to serve the patients while sufficient staff has been deployed at hospital registration desk.

He added best medical treatment was being provided to patients by the medical and paramedical staff at hospital.