Court Orders Airline To Compensation To Customer

SIALKOT, (UrduPoint / Pakistan Point News - 4th Aug, 2024) A district consumer court ordered a private airlines to pay Rs. 100,000 as compensation to the customer for poor service.

According to a handout, a passenger Fatima Saba had booked a return ticket from Faisalabad to Istanbul [Turkiye] on April 17, 2024 by Fly Dubai.

When Fatima Saba reached Faisalabad airport, it was found that the flight had been canceled and the airline did not inform her in advance, while the flight was rescheduled and the money was not refunded.

Complainant filed a case in the Consumer Court regarding this. Presiding Officer Consumer Court Gulzar Ahmad Khalid, taking into consideration the records, evidence and witnesses in favor of Fatima Saba, Fly Dubai Airlines issued orders to pay Rs. 100,000 as compensation, Rs. 167,307 ticket compensation, Rs. 50,000 as lawyer's fee and Rs. 15,0000 as other expenses within one month.