- Detection bills issuance, faulty transformers replacement to be resolved soon: HESCO CEO
Detection Bills Issuance, Faulty Transformers Replacement To Be Resolved Soon: HESCO CEO
Umer Jamshaid 1 month ago Mon 21st June 2021 | 09:30 PM
Hyderabad Electric Supply Company (HESCO) Chief Executive Officer (CEO) Rehan Hameed Arain Monday said the consumers' complaints regarding issuance of detection bills and replacement of faulty transformers would be addressed soon
HYDERABAD, (UrduPoint / Pakistan Point News - 21st Jun, 2021 ) :Hyderabad Electric Supply Company (HESCO) Chief Executive Officer (CEO) Rehan Hameed Arain Monday said the consumers' complaints regarding issuance of detection bills and replacement of faulty transformers would be addressed soon.
Talking to media persons on his maiden visit to Hyderabad Press Club after taking the charge as HESCO chief, he said the online electricity connection facility would also be provided to the consumers.
Rehan Hameed said he had visited different areas of the city and found majority of the consumers' complaints right.
He said with the cooperation of the consumers, HESCO would soon become one of the best and profitable power distribution companies of the country.
A digital App was being prepared to redress the complaints of the consumers, he said adding complaints registered through this system would be resolved forthwith.
He warned HESCO officers of strict action if found behaving harshly with consumers and action would be initiated against misbehaving officers.
In order to curb power theft, consumers should play an important role and their cooperation was needed in removing illegal 'kunda connections', he said.
Replying to a question, HESCO Chief said the detection bill was a financial matter and he had no authority to write it off.
Meanwhile, HPC president Abdullah Shaikh and secretary Iqbal Mallah presented gifts of Ajrak to the visiting guest.
HESCO's chief engineer, XENs and other officers were also present on the occasion.