Official Corona Helpline On WhatsApp Launched
ISLAMABAD, (UrduPoint / Pakistan Point News - 31st Mar, 2020 ) :The Ministry of National Health Services, Regulation and Coordination on Tuesday launched the official corona helpline on WhatsApp.
The service will be available in English, urdu, Punjabi, Pashto, Sindhi, Baluchi, Kashmiri and will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases, and other trustworthy health information.
Dr Zafar Mirza, Special Assistant to the Prime Minister of Pakistan on Health commented, "During this challenging time it is vitally important that people get accurate, timely and official answers to questions they have about COVID-19 and its impact on their families and communities.
" "We encourage anyone with questions or concerns to use Coronavirus Hotline on WhatsApp, and to make sure that they only trust health advice from official sources, such as this service. We thank WhatsApp and Facebook for their prompt support and assistance in bringing this service to Pakistan." Matt Idema, COO of WhatsApp said, "At difficult times like these, people use WhatsApp more than ever to connect with and support their friends, family and communities. We are pleased to be able to provide the Pakistan's Ministry of National Health Services with the communications tools to help them respond to citizens' questions about the virus with reliable, timely health advice, in order to keep people safe."The helpline has been built on the WhatsApp business API, in partnership with the Digital Pakistan team and Infobip's global communication platform to provide timely and critical information to people about COVID-19.
A number of health ministries around the world are already running Coronavirus health information lines on WhatsApp, including the World Health Organization, South Africa's Department of Health, Australia, Brazil, and KOMINFO in Indonesia, with more services expected to launch in the coming days and weeks.