Jazz Launches B2B ECare Platform For Its Corporate Customers
Umer Jamshaid Published December 29, 2018 | 03:26 PM
Pakistan’s leading digital communications company, launched Jazz Business World, a new Self Service Platform for its Corporate Customers
Islamabad (UrduPoint / Pakistan Point News - 29th Dec, 2018 ) Jazz, Pakistan’s leading digital communications company, launched Jazz Business World, a new Self Service Platform for its Corporate Customers.
The platform is an all-in-one application that provides online customer account management and support solutions to all business users. With this platform, Jazz aims to enable a new digital support channel to its corporate customers that offers convenience, flexibility, efficiency and transparency while managing their accounts and services.
Currently, the platform provides the authorized Jazz Business Account Point of Contact (POCs) the facility to view a summary of their Jazz account as well as securely manage them. They can also pay bills via the platform, check the usage of individual users within the company and their allowances while performing day-to-day account related operational tasks via the internet.
The platform also provides better and faster service with increased accountability online while also providing our customers with clear status updates so that customer service standards can be improved.
Aamer Ejaz, Chief Digital Officer at Jazz stated, “As a truly digital, customer obsessed organization, we are very proud to have achieved this big milestone.
With Jazz Business World, we strive to serve our corporate customers, bearing in mind their unique requirements from Jazz: their digital partner.
We will keep building on top of this platform and introducing new and better ways to help our partners in their business.” Faisal Sattar, Vice President of Business Services Division at Jazz said, “In today’s world, it is imperative to offer customers the ease of self-servicing.
Through this eCare Platform, our business customers can easily access their account information and support solutions, allowing them to save on valuable time, while being in control 24/7.” The main clientele for the B2B eCare platform will be large corporations, business to government (B2Gs), POCs, small office home office (SoHo), small and medium enterprises (SMEs) and other corporate subscribers.
In coming months, Jazz aims to offer subscriptions of services, support and complaint management, analytics and recommendation engine, and workflows for customer side POCs using the platform.
Recent Stories
The First Midrange Leather Back Smartphone, realme C63 Will Be Available in Paki ..
Vivo V30e 5G Now Available in Stunning Dreamy White Color Variant
Vivo Y18 Launched in Pakistan with High Brightness Display and Long-lasting Batt ..
Performance Showdown: Gaming Smartphones vs. Conventional Smartphones in 2024
Currency Rate In Pakistan - Dollar, Euro, Pound, Riyal Rates On 10 June 2024
Today Gold Rate in Pakistan 10 June 2024
ICC T20 World Cup 2024: India beat Pakistan by six runs
ICC T20 World Cup 2024: Rain delays Pakistan-India match today
ICC T20 World Cup 2024: Azam Khan dropped out of match between Pakistan and Indi ..
ICC T20 World Cup 2024: Pakistan, India to lock horns today
Currency Rate In Pakistan - Dollar, Euro, Pound, Riyal Rates On 9 June 2024
Today Gold Rate in Pakistan 09 June 2024
More Stories From Technology
-
The First Midrange Leather Back Smartphone, realme C63 Will Be Available in Pakistan for PKR 34,999
38 minutes ago -
Vivo V30e 5G Now Available in Stunning Dreamy White Color Variant
42 minutes ago -
Vivo Y18 Launched in Pakistan with High Brightness Display and Long-lasting Battery for Your Infinit ..
48 minutes ago -
Performance Showdown: Gaming Smartphones vs. Conventional Smartphones in 2024
50 minutes ago -
Realme C63's Rumored Superior Features Spell Trouble for Vivo Y17s
4 days ago -
Break the Bias, Own the Stage: The Infinix GT 20 Pro Empowers Women to Conquer Esports
4 days ago
-
Hear From the Best: Top Pakistani Tech & Lifestyle Content Creators Share Their Experience with vivo ..
4 days ago -
Realme Prepares to Launch the First Ever Premium Vegan Leather Back Smartphone, realme C63
6 days ago -
Experience 120FPS gaming with Infinix GT 20 Pro –available in Pakistan now!
7 days ago -
Mazik Global Pakistan Launches AI Innovation Hub
7 days ago -
Vivo Y100: Color-Changing Design and 80W FlashCharge Now Available in 128GB ROM Variant
9 days ago -
Infinix soars to new heights with exceptional global market share growth in Q1, 2024
10 days ago