Citizen's Confidence On Pakistan Post's Service Delivery Improving

MULTAN, May 5 (UrduPoint / Pakistan Point News - 5th May, 2019 ) ::Citizen's confidence on swift service of Pakistan Post improved remarkably as an average 7200 dispatches were delivered on daily basis in the city and it was due to initiatives taken by the incumbent government.

One year ago, nearly 1200 dispatches were delivered on daily basis in the city, informed Chief Postmaster Rai Saifullah while talking to APP here. When questioned the main reason behind improvement in Pakistan Post, he informed that the Federal minister Murad Saeed was taking special interest in the department. The minister's special interest also served as campaign as well as publicity of the department and it resulted into people inclination and interest towards Pakistan Post.

Rai Saifullah also remarked that Pakistan Post signed agreements with the government and private institutions which also helped improving revenue of the department. Pakistan Post is being upgraded on modern lines and masses are reposing confidence on the department's performance, he added.

The charges of Pakistan Post were very low as compared to private courier services, he said and added, if a private courier service charges Rs 200, then the charges of Pakistan Post were Rs 50 only which a huge difference.

About agreements, the Chief Postmaster informed that it was mandatory on all government institutions to avail Pakistan Post service as per law. He however added that he had wrote letters to almost all government departments to avail cheaper services of Pakistan Post.

Rai Saifullah stated that Pakistan Post signed agreements with Police, Hospital, Schools, Colleges, Universities, WAPDA, FBR, SECP, Custom, Banks, FIA, NAB, Sui-gas, MDA, DHA, Solid Waste Management Company and many others.

As per agreement, every department will provide business of minimum Rs 7000/month and in return the department would get remarkable concession. This facility is only for bulk-users, maintained Saifullah.

About Foreign delivery, Rai Saifullah said that Pakistan Post introduced Express Mail Service (EMS). He added that Pakistan Post signed an MoU with three foreign courier services, FedEx, Skylet and DHL Express. The citizens could send their articles by Pakistan Post and these would be delivered within 72 hours. These foreign courier services have complete infrastructure almost in all countries, he added.

About revenue generation in the city, the chief postmaster observed that revenue increased to nearly Rs 10 million after he assumed the charge.

Rai Saifullah observed that revenue could be improved further in case the issue of staff shortage was addressed. He said that he had only two staffers for picking up of dispatches from government and private departments. The city has six delivery points. However, the city expanded significantly. More officials required to cover the whole city, he said.

He observed that there was shortage of at least 100 staffers in the city offices.