PTCL Introduces Balochi Language On Its Automated Customer Service
Umer Jamshaid Published March 02, 2021 | 05:16 PM
Pakistan Telecommunication Company Limited (PTCL) has introduced Balochi Language in its Customer Support Services through its automated helpline 1218
Islamabad (UrduPoint / Pakistan Point News - 02nd March, 2021) Pakistan Telecommunication Company Limited (PTCL) has introduced Balochi Language in its Customer Support Services through its automated helpline 1218.
The deployment of the Balochi Language is testament to PTCL’s commitment to serve its customers in their local dialects across Pakistan. Recently, PTCL had also introduced Sindhi language customer support in their service portfolio to serve its customers more effectively. The company’s philosophy is based on equality and service quality for all regions of the country that includes customers from all walks of life.
Expressing his views on this initiative, Moqeem ul Haque, Chief Commercial Officer & Group Chief Strategy Officer, PTCL & Ufone, said, “PTCL, being a national company, is continuously striving to provide quality services to its customers across Pakistan.
Introducing Balochi language in our Customer Support Services is a step in the right direction as we believe in serving all communities and segments of our society. Moreover, PTCL endeavors to bridge the communication gap and provide more customer friendly channels to engage with its customers. We will continue with our efforts to cater and incorporate more regional languages.”
As Covid-19 is still prevalent, PTCL’s customers can easily continue to enjoy uninterrupted services from the safety of their homes, while also being served in their regional languages.
Recent Stories
London, Frankfurt stocks hit record highs on rate-cut hopes
May 9 culprits must be brought to logical end: Hanif Abbasi
Sanchez escapes through dust and gravel for nervy Giro triumph
Balochistan Assembly passes resolution to condemn May 9 attacks
Spain govt vows to block hostile BBVA bid for rival bank
NADRA holds open court to resolve public issues in Quetta
In south Brazil, race on to deliver aid ahead of new storms
Appeals against cipher case verdict adjourned till May 15
PIPS collaborates with CfP to enhance technological, educational infrastructure
China launches new satellite
Incidents of misbehavior with patrolling officers are unacceptable: IG NH&MP
Police arrests drug supplier, recover mainpuri
More Stories From Technology
-
TECNO answers to his Fans!! Price Drop to 55K?
19 hours ago -
Edotco Delegation Visits PTA
19 hours ago -
Over 14,000 Livestock Department employees’ profiles digitized via PITB developed Human Resource M ..
2 days ago -
50MP is Better than 200MP?
2 days ago -
"The New realme Note 50 Breaks Sales Records for The Month of April”
3 days ago -
Vivo Y100 is Now Available in Pakistan with Color Changing Design & 80W FlashCharge
3 days ago
-
Pre-Order Your Coolest vivo Y100 Today
4 days ago -
European companies show interest in investing in Pakistan’s IT sector
6 days ago -
Awais Leghari felicitates nation on launching of 1st lunar mission ‘ICUBE-Q’
7 days ago -
TECNO launches the new CAMON 30 Series in an extravagant Vogue Night.
8 days ago -
Vivo Launched Y100 Smartphone in Pakistan with Unique Color Changing Design and 80W FlashCharge
8 days ago -
Co-Working Center launched in Okara under PITB’s e-Earn program
10 days ago