Federal Ombudsman DI Khan Office Resolves 799 Cases In 2023: Official

Sumaira FH Published April 29, 2024 | 03:30 PM

DI KHAN, (UrduPoint / Pakistan Point News - 29th Apr, 2024) The Federal Ombudsman’ Regional Office DI Khan has resolved 799 cases under Informal Resolution of Disputes (IRD) mechanism during 2023, which is highest figure of any regional office in the country.

It was stated by Senior Investigation Officer of Federal Ombudsman (Wafaqi Mohtasib Secretariat) Regional Office DI Khan Imran Khan while talking to APP here on Monday.

He informed that IRD, started in April 2022, was a mechanism under which the Ombudsman office plays a mediation role for resolving disputes.

He said the regional office DI Khan has disposed of about 4961 cases out of total 5391 registered complaints received during last year with 80 percent success ratio.

Similarly, he mentioned, the Complaints Collection Center, Wana which was established in December 2022 has disposed of 2067 cases out of total 2255 registered complaints with 95 percent success ratio during the same period.

Moreover, Imran Khan said, the office also conducts open courts in different areas in order to provide them inexpensive and speedy justice to the masses at their doorsteps.

He informed that next two open courts would be held in Paroa and Paharpur Tehsils of Dera Ismail Khan on May 6 and 9 respectively.

He said the regional office also taking steps for creating awareness among the citizens about the federal ombudsman so that maximum people could get benefit of it.

He said the awareness seminars were being organized in different educational institutions including Gomal University besides displaying banners at offices of various federal government departments.

The regional office DI Khan was mandated to decide complaints received from DI Khan, Tank, Bannu, Lakki Marwat, South Waziristan (Upper & Lower), North Waziristan and Bhakkar districts.

The complaints filed against alleged irregularities and mismanagement of public sector departments are being addressed within 60 days and our findings are also being shared with the Federal Ombudsman Office, Islamabad.